Inside Sales

Customer Service Representative

Harriman Material Handling, a full-service material handling company that specializes in in overhead cranes and hoists, is looking for a Customer Service Representative for our Inside Sales team to help support our growing business.

Essential duties and responsibilities
  • Receive and respond to customer requests via phone and email
  • Use portals and price sheets to obtain pricing and info for suppliers and contractors
  • Prepare quotes for parts, equipment and/or service, following up as necessary
  • Issue purchase orders to suppliers/contractors
  • Maintain Excel spreadsheets
  • Start jobs, then follow them through to completion
  • Work with service and installation coordinators to schedule work at customers’ facilities
  • General office duties, including answering the phone, filing, data entry, etc.
  • Support outside sales staff in meeting customer needs
  • Excellent communication skills, both verbal and written
  • Highly organized and detail-oriented
  • Ability to multitask in a fast-paced environment
  • A commitment to completing tasks correctly and on-time
  • Proficiency in Microsoft Office suite
Education and/or Experience
  • Administrative experience (or experience in inside sales/customer service) preferred

  • Anthem Blue Cross Blue Shield Insurance

    Health, Life, Dental, & Vision (Coverage begins the 1st of month following the first 30 days of employment)

  • Competitive Pay


  • IRA

    Harriman Material Handling will match employee contribution up to 3% (Eligible after the first 90 days of employment)

  • Vacation and Holiday PTO

    To qualify for vacation benefits, a full-time employee must have completed 90 days of continuous employment. Holidays include New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.